| Title: |
Time Entry Sync Issue with QuickBooks |
| Description: |
I am a new BillQuick User and have synchronized customers, activity codes and employees with QuickBooks. I am unable to send some time entries to QuickBooks, while some dropped data on transfer. |
| Solution: |
In BillQuick, there is an ‘Is Linked’ column in Sheet View screen that you can make visible (via the Field Chooser) to see if a time entry has been transferred to QuickBooks or not. The most common reasons for unsuccessful transfer are:
• It is an unapproved time entry
• It is already in QuickBooks
• Project, Activity or Employee data has not been transferred yet
Check out the above reasons. Finally, take a look at the BQQBLog.txt file located in your installation folder. It will give you additional details about why it did not sync.
It is a better practice to manage your time tracking and billing in BillQuick only and just use QuickBooks for your A/P and other financial needs. You can run reports in BillQuick to get the data you need to make all your billing decisions.
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