February 2006
In This Issue
1. Do You Know About This Feature?
2. Peaking Behind the Curtain - BillQuick 2006
3. 20% Off Add-ons and Training + 40% Off User
Guide
4. How Does BillQuick Support Work?
5. March 1st Support Fees Increase
6. Monthly BillQuick Quizzer - Win $50
7. Current BillQuick 2005 Release Information
Do You Know About This
Feature?
Following
through on last month's BillQuick Quizzer, here's the inside information on Approvals in
BillQuick.
The
two most common approval processes in professional firms are: (1) Time and Expense
Approval (a built-in function and procedure) and (2) Invoice Approval (a procedure). You
can perform both with BillQuick. Of course, time, expense and invoice approvals are
optional (see below).
For NEW approval capabilities coming in BillQuick 2006,
check out the end of the article!
Time
and Expense Approval
BillQuick
includes only approved time and expenses in billing records viewed on the Billing Review
screen and report. If they are not approved, entries are not available for billing to
clients. Approval of time and expenses is a built-in function. You can turn
off the approval process, that is, automatically approve time and expenses, if
desired.
Time
and expense approval is both a function and a process in BillQuick. The typical time and
expense approval process is:

The manager (employee) who is responsible
for approving time and expenses charged to their projects is selected from the Manager
drop-down list on the Project-General screen.
Timekeepers record their time and expenses,
both billable and non-billable items. This may be done in BillQuick,
or by using Web
i Time & Expense, eTools
(email update), BillQuick
Palm, BillQuick
CE, or BillQuick
Assistant for Outlook.
Timekeepers or administrative staff
highlight new time entries on the Sheet View or Calendar View screen and click the button (You can also submit all time and expense entries ( ) from Web i Time & Expense screens.) 
BillQuick initiates its workflow
capabilities. It informs the manager (employee assigned in the project record) that time
and expenses await their approval. Notification displays on the BillQuick Reminder
screen, BillQuick Navigator screen, and on the Web
i Time and Expense Navigator. The assigned manager sees the notifications.
The manager clicks the link on the
Reminder, Navigator or Web i screen to view the entries. After checking hours,
project, activity code, memo and other information, you can approve each entry
individually by checking its A box, or by highlighting entries to approve and clicking the
button.
Once approved, time and expenses are
available for billing to clients.

Time
and/or expense approval may be "turned off" on the System Settings screens.
When you check the boxes indicated above on the System Settings-Time/Exp screen, time and
expense entries are automatically marked as approved.
Invoice
Approval
Approving
an invoice is a procedure in BillQuick. It is a step in the billing process.

On
the Billing Review screen you select filters (View By, From/To, date range) to generate
billing records. After applying any billing decisions (apply retainer, exclude work in
progress, apply discount, write-up/down time entries) to a billing record, you click the button. The billing records become a Draft Invoice.

On
the Invoice Review screen, check the Draft Invoice box to display only draft invoices.
Draft invoices have temporary invoice numbers which display inside angle brackets.
Typically, administrative staff print draft invoices or let partners/principals know they
are ready for review on-screen. A reviewer may view/make/specify changes to various
invoices. For example, invoice memos may be added.
After
implementing any fine-tuning decisions, the user clicks the button to finalize the invoice. If necessary, the draft invoice can be
reversed, new decisions applied to the billing record, then processed again into a draft
or final invoice.
New in BillQuick 2006
Approval
of time and expenses will be greatly expanded, giving you options like:
-
Submit
all or selected entries for approval (to the project manager, the current option)
-
Submit
all or selected entries for approval to the client manager (identified on the
Client-General screen)
-
Submit
all or selected entries for approval to the employee's manager (identified on the
Employee-General screen)
-
Send
to/Forward to any employee (this can become a chain of reviewers)
-
Un-submit
entries
-
Reject
entries
-
Approve
entries
In
addition, event-triggered messaging will allow firms to inform managers and partners when
draft invoices are ready for review. Messages can be defined so that when a manager
completes his review, the partner would be informed the draft invoices are ready for her
eyes. Messaging is built into BillQuick 2006.
For a
couple more peaks into BillQuick 2006 and its family of modules, see the next article.
Peaking Behind the Curtain - BillQuick 2006
Psst! Psst!
Wanna
know about the future, you know, BillQuick 2006. Here's a digital snippet I snuck out:

I got a few
more items. No, no, I can't give you the whole new features list. I don't have the list,
just a few items.
Okay,
BillQuick 2006s got two really hot new features for billing. That's right, features
to save you time and make it easier. First, there's Auto-Complete. You can setup shorthand
codes to explode. You know, when you enter them into any memo pad - boom! -- sentences,
paragraphs, pages. Yeah, yeah, any memo pad invoice memos and time and expense
memos. Got one related to that - Auto-Memos. Just set an auto-memo trigger to prompt you
to complete a required invoice memo. Nice, huh?
Here's another winner -
writing up or down WIP -- yeah, I know you said you wanted to write up or down work in
progress entries by amount. BillQuick 2006's got it. Write up or down any time entries -
one or any ones you select - by a dollar amount.
This last one's going make
you rich! Okay, so a little hype, but man I'm telling you, the new Business Alerts in
Agent 2006 are killer. You ain't seen nothing like this outside of a 25 grand, maybe a 50
grand, accounting package. You can monitor any amount, like budget usage, contract spent,
change in client or project status, WIP above a threshold, anything you want. If it
changes, Agent's new Business Alerts informs you - by BillQuick message, email, Instant
Message, and more! No waiting until Monday or the 5th of the month to know about some
situation. No surprises. Agent let's you now. That's efficient, and it makes you and your
wise guys more effective managing the firm.
You want to know more
about BillQuick 2006, then sign up for beta. Yeah, be a beta tester. Here's the inside
connection: BillQuickBetaTest@bqe.com.
They'll contact you about testing the BillQuick 2006 beta version.
20% Off Add-Ons and Training!
40% Off User Guide!
Available through February
28, 2006, when you buy any BillQuick Add-On Module, you receive 20% Off the
list price. Available add-ons include:
Pro and
Basic pricing listed above. Enterprise Add-ons are also on sale! Purchase one add-on or
multiple products. You receive 20% Off on each one until February 28th.
Wait! There's More!
You also receive 20%
Off all BillQuick
Role-Based Training. Our guided learning sessions covers only the information you
need to shine at your job. Are you:
A
new employee and need orientation to BillQuick?
A
timekeeper that needs to get up to speed ASAP, and/or manage work in progress?
The manager, partner or admin who manages billing for the firm, wants to adapt
BillQuick capabilities to your firm, and/or wants to bill faster and with less effort?
The inside bookkeeper or accountant who wants to understand how to integrate
BillQuick and QuickBooks (or another supported accounting package)?
A
partner, manager or admin who wants to take your BillQuick experience to a new level,
customizing a training session to your needs, to your issues, to your
firm?
And Yes, Another Special
Offer!
While supplies last, you can
purchase a BillQuick 2005 User Guide at
40% Off List Price -- Only $30 plus
shipping and handling. Over 500 pages of
information to augment built-in
BillQuick Help. Whether you need to check
information when you're away from your
computer, learn more effectively from a
manual, or simply prefer to read a printed
page, the BillQuick 2005 User Guide helps
you understand the software's capabilities
and how they work together to save you time
and effort.
Call toll-free
888-245-5669 or 310-602-4010 to take advantage of this HUGE sale. Or contact BillQuick
Sales at Sales@bqe.com. Remember, this sale ends
February 28, 2006.
How Does BillQuick
Support Work?
BQE Software delivers
support via telephone, email and fax. Telephone support is available Monday through Friday
from 8 a.m. to 3 p.m. Pacific Time. After 3 p.m. supports reps work on customer projects,
test software in the BillQuick Family, and help define, refine and review many support
documents for customers and prospects. Their depth of knowledge is critical to quality
software and related information.
Email support is available
16 hours a day, 5 days a week, from two offices. Average response time is two hours.
Fax support is available
from 8AM to 6PM PT, Monday through Friday.
Free Support for
Evaluators and New Customers
When you download a 30-day
trial copy of BillQuick, you receive 30 days of free support. Free support is also
included when you download a BillQuick module, such as Assistant for Outlook and Agent.
Support for add-on modules during the 30-day trial period is available to both current
BillQuick customers checking out a new module and to BillQuick prospects.
When you purchase
BillQuick, or any add-on module, you receive 30 days of free support too.
Options After The Free
Period
When free support for a
new product ends, you have several options.
Gold Support is different
from Standard support in that all upgrades - major and minor - are provided free of charge
to Gold Members of the Priority Support Club for the duration of membership.
BQE Software annually adds
value to its products by incorporating "wishes" or suggestions from customers,
prospects, consultants and reviewers into its products. Often conversations with customers
and prospects lead to "inspirations" for new features. In 2005 over 150 new and
improved capabilities were incorporated into BillQuick and its add-on modules.
BillQuick users are not required to upgrade each year, however, close to 70% upgrade each and every year!!!
In addition to unlimited
telephone, email and fax support, Standard Support provides additional discounts when
upgrading. If you wish to see what new features are being added or improved, BQE Software
distributes documents, such as BillQuick
2005 - New Features, to inform you. (Keep an eye out for our announcement of the
BillQuick 2006 - New Features report.)
Support
Pricing
Research shows that as the
number of users working with a software package increases, the greater the demand on
support resources. BQE Software's experience is consistent with that of other software
companies.
Thus, pricing
for support services varies with the number of users licensed for a module. For
example, Priority Support for BillQuick Basic with 2 to 4 users ranges from $220 to $270
per year. BillQuick Pro Priority Support is $295 for 5 users and $325 for 7 users.
BillQuick Enterprise follows the same pattern. Gold Support is higher because it includes
the next year's upgrade.
Pay Per Incident Support
fees are $65 per incident (not per call). It may take one
conversation to resolve an issue, or it may take a few. Your credit card is charged for
each incident.
Contact your Account
Manager at 888-245-5669 for more details.
Support
fees increase April 1, 2006.
Ways to Contact
BillQuick Support
Telephone:(310) 602-4030
Email: Support@bqe.com
Fax: (310) 784-8482
March 1st Support
Fees Increase
Effective March 1, 2006, annual membership fees for Priority Support
Club and Gold Support Club will increase.
To avoid the fee increases,
you can purchase a new support contract now
before the deadline. Or, you can extend your
current support contract now before the fee
increases.
Take action today. Don't let
a missed deadline cost you more in support
fees.
Monthly BillQuick Quizzer
Win $50!
Want to try? Be one of the
first 10 people to respond with the correct answer and win $50. You can apply it to any
BillQuick product or service.
Here's this month's
BillQuick Quizzer question:
Which statement
about project assignments is true?
When you assign employees to one or more
projects in BillQuick, they will be the only employees who can view the project on
drop-down lists in Time Entry.
Only employees assigned to a project can
charge time and expenses to a project.
Activity and expense codes assigned to a
project restricts what can be charged to it.
Employee, activity code and expense code
assignments can be cloned to a project group, thus saving time setting up assignments.
Once setup, only employees assigned to a
project can view any information about the project. All other users are locked out.
A, B and C
B, C and D
A, C and E
A, B, C and D
All are true.
All are not true.
Hurry and
send your answer to BQ-Quiz@bqe.com.
You could be a winner!
Steve, Kathie and Samuel
were the first three BillQuickers to win $50 when they answered the January Quizzer
correctly. If you're wondering about the answer, see the first article in
this month's BillQuick eLetter.
Current BillQuick Release Information
BillQuick 2005 and QuickBooks 2006
BillQuick 2005 has been tested with QuickBooks 2006. Everything is A-OK.
BillQuick 2005 does not integrate with QuickBooks Simple Start.
Macintosh
Compatibility
Quick
reminder: BQE Software is compatible with the Macintosh in two ways: The Web i
add-on modules or by using Virtual PC.
Latest BillQuick 2005 Version
BillQuick 2005 v. 6.0.124. For details, see the BillQuick
2005 Update Log File.
Various fixes and general improvements throughout BillQuick, including
Billing Review, Payment, Manual Invoice and Memo features..
Latest BillQuick 2004 Version
BillQuick 2004 v. 5.0.102. Click to view the
changes.
If you have Internet access but do not allow BillQuick to automatically
download updates (you turned off AutoUpdate in the Other 2 tab on the Preferences screen),
go to the File menu and select Get Updates. When you exit BillQuick, the update
automatically installs.
If desired, you can download
the latest BillQuick 2004 update from the BillQuick web site. Click Save when
prompted. Next, run the setup program from the folder in which it was saved.
Happy
BillQuicking!
Thanks from
the
BQE Software Marketing Team
May Success Follow
You . . . Always |