Based in West End, Brisbane, Tim Bennetton Architects is a small, private architectural firm with a single director and three employees. They work in an intimate, responsive environment that collectively values good design, simplicity and positive relationships. This Australian firm goes above and beyond for their clients to ensure that the joy remains through the ups and downs of their projects – from the initial meeting through to completion. Tim Bennetton and his team offer unparalleled service that provides excellent design, as well as an experience in transforming that vision into reality.
Prior to finding the right software for their firm, Tim Bennetton Architects encountered many time tracking issues that made it difficult to estimate project costs and profits. “We used something called Timesheet Professional, which tracked our times okay but it wasn’t efficient,” said Tim Bennetton, Director/Owner of Tim Bennetton Architects. “We needed to extract the times from the software and input the information to Excel for analysis. Since this process was very time consuming, we often didn’t want to track our time. The result was a lot of missed hours and miscalculations.”
Frustrated over double entering their time into two different systems, Bennetton and his team couldn’t use Timesheet Professional to figure out how much time and resources were needed to complete projects. Therefore, they needed to find an efficient and integrated solution that offers powerful time and expense tracking features with accurate job costing capabilities.
Not only did Tim Bennetton want a simple time tracking system for his firm, he also wanted a more intuitive project management solution that caters to the architecture profession. When evaluating different software, he was particularly interested in its ability to track and report on project times and costs, as well as its ability to use cost rates and charge out rates. The cost of the software was a factor but the value for the price was very important. Since discovering ArchiOffice, Bennetton has found the solution to be more intuitive and intelligent than Timesheet Professional.
Benefits & Results
1. Intuitive Project Management – Following a live demonstration of the software, Bennetton was immediately impressed by the abundance of industry-specific features. “ArchiOffice works well in that it is already largely set up with projects and phases that are familiar to architects,” said Bennetton. “I love the way it was set up to be easily used by architects, especially with built-in features that followed project methodology, concept design, detailed drawings, etc.” Further, the firm adopted ArchiOffice because it analyzed past project performance to accurately quote new work. The software also allowed the staff to track project costs against the budget in real-time – an essential piece of information for project managers to have when performing resource allocation and job costing. From planning to groundbreaking, ArchiOffice is perfectly suited to this firm’s project management style.
2. Faster Cash Flow – Besides helping with project efficiency, ArchiOffice has also improved the firm’s cash flow. According to Bennetton, “It was definitely easy to create time sheet charge reports in ArchiOffice, and therefore easier to generate invoices in a more timely fashion.” Since ArchiOffice has robust time and expense tracking functionality, employees are able to enter in their time and record their expenses using the same system. Without any duplicate data entry, quality invoices are sent and payments are made on-time. The result is an increase in both productivity and profits.
3. Excellent Customer Service – Above all else, BQE customer service has exceeded Tim Bennetton’s expectations. “The team at BQE Software guided me through a painless implementation process,” proclaimed Bennetton. “Whenever I needed support, they were helpful, polite, professional and great to deal with.” Whether it’s for training, implementation, data migration, technical support or even business consultation, Bennetton enjoys speaking with BQE employees who are also industry experts. ArchiOffice was built by architects, for architects after all. When asked if he would recommend ArchiOffice to his colleagues, Bennetton responded, “Yes – it is a good and valuable product that is superior what we have previously used. Also, you do feel that you are looked after by the people at BQE.”
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